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Platform Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS OUR PLATFORM

  1. What's in these terms?

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These terms tell you the rules for using our Chefs Platform.  In this document our platform means our website which is located at www.killerchefs.app and/or our app which is downloadable from the App Store at https://www.apple.com/uk/ios/app-store/  (Killer Chefs Platform).

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Click on the links below to go straight to more information on each area:

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2.   Who we are and how to contact us

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Our Killer Chefs Platform is operated by The Killer Chefs Company Ltd, trading as Killer Chefs (we), a company incorporated in England and Wales under company number 11842280 whose registered office address is 2a The Quadrant, Upper High Street, Epsom, Surrey, England, KT17. 

Our main trading address is 2a The Quadrant, Upper High Street, Epsom, Surrey, England, KT17. Our VAT number is 320113475.

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We are a limited company.

 

To contact us, please email hello@killerchefs.app

 

3.    By using our Killer Chefs Platform you accept these terms

 

By using our Killer Chefs platform, you confirm that you accept these Terms of Use and that you agree to comply with them and if you are a Chef you agree to comply with the Community Ground Rules for Chefs and if you are a Foodie you agree to comply with the Community Ground Rules for Foodies.

 

If you do not agree to these terms, you must not use our Killer Chefs platform.

 

We recommend that you print a copy of these terms for future reference.

 

4.    There are other terms that may apply to you

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These terms of use refer to the following additional terms, which also apply to your use of our Killer Chefs Platform:

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  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Killer Chefs Platform. When using our platform, you must comply with this Acceptable Use Policy.

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  • Our Cookie Policy, which sets out information about the cookies on our Killer Chefs Platform.

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If you are a Chef providing your services through our Killer Chefs Platform our Terms and Conditions for Chefs and Community Ground Rules for Chefs will apply to you in addition to these terms of use.

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5.   We may make changes to these terms

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We amend these terms from time to time. Every time you wish to use our Killer Chefs Platform, please check these terms to ensure you understand the terms that apply at that time.

These terms were most recently updated on 12th October 2020.

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6.   We may make changes to our Killer Chefs Platform

 

We may update and change our Killer Chefs platform from time to time. We will try to give you reasonable notice of any major changes.

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7.   We may suspend or withdraw our Killer Chefs Platform

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Our Killer Chefs Platform is made available free of charge.

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We do not guarantee that our Killer Chefs Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Killer Chefs Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

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You are also responsible for ensuring that all persons who access our Killer Chefs Platform through your internet connection or other mobile devices are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

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8.   We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

 

9.   Our Killer Chefs Platform is only for users in England

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Our Killer Chefs Platform is directed to people residing in England. We do not represent that content available on or through our Killer Chefs Platform is appropriate for use or available in other locations.

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10.   You must keep your account details safe

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You will be provided with a username and password plus random authorisation codes to register or create an account on the Killer Chefs Platform.  You must treat such information as confidential. You must not disclose it to any third party.

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We have the right to disable any username, password or authorisation code, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

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If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@killerchefs.app

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11.   How you may use material on our Killer Chefs Platform

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We are the owner or the licensee of all intellectual property rights in our Killer Chefs Platform, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

 

You may print off a copy, take screenshots and may download extracts, of any page(s) from our Killer Chefs platform for your personal use and you may draw the attention of others within your organisation to content posted on our Killer Chefs Platform.

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You must not modify the paper or digital copies of any materials you have printed off, taken screenshots of or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

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Our status (and that of any identified contributors) as the authors of content on our Killer Chefs Platform must always be acknowledged.

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You must not use any part of the content on our Killer Chefs Platform for commercial purposes without obtaining a licence to do so from us or our licensors.

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If you print off, copy or download any part of our Killer Chefs Platform in breach of these terms of use, your right to use our Killer Chefs Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

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12.   Do not rely on information on this Killer Chefs Platform

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The content on our Killer Chefs Platform is provided for general information only. It is not intended to amount to advice on which you should rely. 

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Although we make reasonable efforts to update the information on our Killer Chefs Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Killer Chefs Platform is accurate, complete or up to date.

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13.    We are not responsible for Platforms we link to

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Where our Killer Chefs Platform contains links to other Platforms and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked Platforms or information you may obtain from them.

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We have no control over the contents of those Platforms or resources.

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14.    User-generated content is not approved by us

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This Killer Chefs Platform may include information and materials uploaded by other users of the Killer Chefs Platform, including Chef Profiles and Menu Listings. This information and these materials have not been verified or approved by us.

The views expressed by other users on our Killer Chefs Platform do not represent our views or values.

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15.   How to complain about content uploaded by other users

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If you wish to complain about content uploaded by other users, please contact us.

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16.      Our responsibility for loss or damage suffered by you

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16.1     Whether you are a Chef or a Foodie:

 

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

  • Different limitations and exclusions of liability will apply to liability arising as a result of your use of the Killer Chefs Platform.  If you are a Chef, these will be set out in our Terms and conditions for Chefs.  If you are a Foodie please note that the contract for your Booking for the provision of meals is formed direct with your chosen Chef and we accept no liability in this respect.

 

If you are a Chef:

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  • We exclude all implied conditions, warranties, representations or other terms that may apply to our Killer Chefs Platform or any content on it.

  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • use of, or inability to use, our Killer Chefs Platform; or

    • use of or reliance on any content displayed on our Killer Chefs Platform.

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  • In particular, we will not be liable for:

    • loss of profits, sales, business, or revenue;

    • business interruption;

    • loss of anticipated savings;

    • loss of business opportunity, goodwill or reputation; or

    • any indirect or consequential loss or damage.

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If you are a Foodie:

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  • Please note that we only provide our Killer Chefs Platform for domestic and private use. You agree not to use our Killer Chefs Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

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How we may use your personal information

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      We will only use your personal information as set out in our Privacy Policy.

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Uploading content to our Killer Chefs Platform

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Whenever you make use of a feature that allows you to upload content to our Killer Chefs Platform, or to make contact with other users of our Killer Chefs Platform, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

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Any content you upload to our Killer Chefs Platform will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Killer Chefs Platform a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our platform constitutes a violation of their intellectual property rights, or of their right to privacy.

 

We have the right to remove any posting you make on our Killer Chefs Platform if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

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You are solely responsible for securing and backing up your content.

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Rights you are giving us to use material you upload

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When you upload or post content to our Killer Chefs Platform, you grant us an irrevocable, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and promote that user-generated content in connection with the service provided by the Killer Chefs Platform and the promotion of the Killer Chefs Platform and to sub-license all users of the Killer Chefs Platform to access the same for their purposes of accessing services in accordance with the functionality of the Killer Chefs Platform.

 

Such licence will remain in force until such time as you no longer have a Profile on the Killer Chefs Platform.  

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We are not responsible for viruses and you must not introduce them

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We do not guarantee that our Killer Chefs Platform will be secure or free from bugs or viruses.

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You are responsible for configuring your information technology, computer programmes, Killer Chefs Platform and mobile technology to access our Killer Chefs Platform. You should use your own virus protection software.

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You must not misuse our Killer Chefs Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Killer Chefs Platform, the server on which our Killer Chefs Platform is stored or any server, computer or database connected to our Killer Chefs Platform.

You must not attack our Killer Chefs Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Killer Chefs Platform will cease immediately.

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Rules about linking to our Killer Chefs Platform

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You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

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You must not establish a link to our Killer Chefs Platform in any web or Platform that is not owned by you.

 

Our Killer Chefs Platform must not be framed on any other platform, nor may you create a link to any part of our Killer Chefs Platform other than the home page.

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We reserve the right to withdraw linking permission without notice.

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The webplatform in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

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If you wish to link to or make any use of content on our Killer Chefs Platform other than that set out above, please contact support@killerchefs.app

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Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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Our trade marks are registered

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‘Killer Chefs’ is a UK registered]trade mark of The Killer Chefs Company Ltd trading as Killer Chefs. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under 'How you may use material on our Killer Chefs Platform'.

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